We opened our doors to users in Europe back in 2014. Since then, we have steadily seen our user base grow and the last 6 months have been our strongest ever. The United Kingdom is our fastest growing market with Switzerland, Spain and France close behind.
So, we’re taking the next step in our transition to a truly global organisation. We have big plans for the year ahead. I’ll be providing regular updates here as we build out our European product. To kick things off, we are announcing the opening of a new office in London. This will serve as the hub for our European operations and help us better service our customers. The teams based here, will focus on delivering an experience that is native to countries we support.
Here is what you can expect in the next 12 months:
Better localisation — We’ll be improving the UX, starting with the onboarding experience. Expect support for more fiat currencies and languages to follow.
Local payment methods — We’ll be adding alternative payment methods, making it easier to add and withdraw funds from your Coinbase account.
Customer support — We are making a significant investment in customer support. Expect quicker response times and support in local timezones.
This is only the start and we are all incredibly excited by the potential digital currencies have to grow in Europe. Watch this space!
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